Server

Server Job Description:

Position Title: Server

FLSA Classification: Non-exempt

Reports To: General Manager

Department: Front of House

Job Summary:

The Server is responsible for providing exceptional guest service, taking guest orders accurately and efficiently, and ensuring the dining experience is seamless and memorable for guests. The Server must have a strong knowledge of the menu and beverage options, work efficiently and effectively to deliver high-quality service to guests, and maintain a clean and organized dining area.

Supervisory Responsibilities:

None.

Essential Functions / Major Responsibilities:

·       Provide exceptional guest service to ensure a memorable dining experience for guests.

·       Take guest orders accurately and efficiently and ensure timely delivery of food and beverages.  Communicate effectively with kitchen staff to ensure order accuracy and timely delivery of food. Maintain a high level of knowledge regarding the menu, specials, and beverage options. Manage guest inquiries, complaints, and special requests, resolving issues promptly and effectively.

·       Ensure the dining area is clean, organized, and stocked with supplies.

·       Perform opening and closing duties, including setting up and breaking down the dining area and performing cleaning tasks.

·       Adhere to all food safety and sanitation standards and regulations.

·       Perform other related duties as assigned.

Required Skills / Abilities / Competencies:

·       Excellent customer service and communication skills.

·       Strong attention to detail and accuracy.

·       Ability to work under pressure and handle multiple tasks simultaneously.

·       Ability to work independently and as part of a team.

·       Strong problem-solving and decision-making skills.

·       Ability to work a flexible schedule including evenings, weekends, and holidays.

Education and Experience:

·       High school diploma or equivalent required.

·       Minimum of 1 year of experience as a server in a fine dining establishment.

Work Environment:

·       The environment requires the team member to work inside in a temperature-controlled environment.

·       Required to work weekends and irregular hours.

·       Requires working under stressful conditions.

·       Must be able to work safely in a noisy area.

Physical Requirements:

·       Must be physically able to stand for long periods, up to 8 hours a day.

·       Must be able to work on your feet for extended periods.

·       Must be able to lift up to 50 pounds at a time.

·       Requires maintenance of the dining area, including moving tables and chairs.

Travel Required:

None

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the team member for this job. Duties, obligations, and activities may change at any time, with or without notice.