Crew Member

Dunkin Donuts – Crew Member

Dunkin Donuts Crew Member Position Summary:
Crew Members are generally responsible for delivering great and friendly Guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. 

In need of reliable, efficient workers with open availability.: $12.00 - $17.00 per hour!

Crew Member Responsibilities Include:
Team Environment

Work well and interacts with others respectfully.

Respond positively to coaching and feedback.

Communicate with team members.

Able to learn and execute multiple tasks.

Operational Excellence

Provide excellent guest service.

Resolve guest issues.

Follow Dunkin Donut Brand standards, recipes and systems.

Follow safety, food safety and sanitation guidelines; comply with all applicable laws.

Maintain clean and neat work environment.

Profitability

Execute restaurant standards and marketing initiatives.

Handle POS transactions and payments with accuracy.

Prepare and deliver all products according to Brand standards.

Skills/Qualifications

Fluent in English, US work authorization (Strongly Preferred).

Basic computer skills.

Capable of counting money and making change.

Able to operate restaurant equipment (minimum age requirements may apply).

Competencies:
Guest Focus

Understands and exceeds guest expectations, needs and requirements.

Develops and maintains guest relationships.

Displays a sense of urgency with guests.

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through.

Resolves guest concerns by following Brand recommended guest recovery process.

Passion for Results

Sets and maintains high standards for self and others, acts as a role model.

Consistently meets or exceeds goals.

Contributes to the overall team performance; understands how his/her role relates to others.

Problem Solving and Decision Making

Identifies and resolves issues and problems.

Uses information at hand to make decisions and solve problems; includes management when necessary.

Interpersonal Relationships & Influence

Develops and maintains relationships with team.

Operates with integrity; demonstrates honesty, treats others with respect.

Shifts:

Night shift, Day shift, Weekend availability, 8 hour shifts

Job Type

Full-time

Part-time

Benefits:

Employee discount

Flexible schedule

Health insurance

Paid time off

Schedule:

8-hour shift

Supplemental Pay:  Tips