IT Generalist I
Florida International University
Miami, FL
Full-time
Information Services / Technology (IT)
Posted on September 27, 2022
About FIU
Florida International University is Miami's public research university, focused on student success. According to U.S. News and World Report, FIU has 42 top-50 rankings in the nation among public universities. FIU is a top U.S. research university (R1), with more than $200 million in annual expenditures. FIU ranks 15th in the nation among public universities for patent production, which drives innovation, and is one of the institutions that helps make Florida the top state for higher education. The Next Horizon fundraising campaign is furthering FIU's commitment to providing students Worlds Ahead opportunities. Today, FIU has two campuses and multiple centers, and supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA, with more than 400 student-athletes participating in 18 sports. The university has awarded more than 330,000 degrees to many leaders in South Florida and beyond. For more information about FIU, visit www.fiu.edu.
Job Summary
Assists the Network Engineer Manager in analyzing, designing, installing, configuring, maintaining, troubleshooting, securing, usage monitoring and the development of specialized desktop and server systems used within the college. Assists in performing systems security administration functions, monitoring and managing system resources, that includes CPU usage, disk usage, tape backup systems, performs systems backups and recovery procedures to the network infrastructure and application components. Assists in the evaluation, maintenance, installation and tasks to ensure the computer network performance meets the faculty and staff specifications. Keep current with network technologies, applicable laws and regulations.
Begin time: 8:30 AM
End time: 12:30 PM
Pre-Employment Requirements
Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
*This posting will close at 12:00 am of the close date.
How To Apply
Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
*This posting will close at 12:00 am of the close date.
How to Claim Vet Preference
Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:
If there are any questions concerning Veterans' Preference, please contact Talent Acquisition & Management by calling 305-348-2500.
For additional information on Veterans' Preference, visit http://www.floridavets.org/.
Disclosures
Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Florida International University is Miami's public research university, focused on student success. According to U.S. News and World Report, FIU has 42 top-50 rankings in the nation among public universities. FIU is a top U.S. research university (R1), with more than $200 million in annual expenditures. FIU ranks 15th in the nation among public universities for patent production, which drives innovation, and is one of the institutions that helps make Florida the top state for higher education. The Next Horizon fundraising campaign is furthering FIU's commitment to providing students Worlds Ahead opportunities. Today, FIU has two campuses and multiple centers, and supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA, with more than 400 student-athletes participating in 18 sports. The university has awarded more than 330,000 degrees to many leaders in South Florida and beyond. For more information about FIU, visit www.fiu.edu.
Job Summary
Assists the Network Engineer Manager in analyzing, designing, installing, configuring, maintaining, troubleshooting, securing, usage monitoring and the development of specialized desktop and server systems used within the college. Assists in performing systems security administration functions, monitoring and managing system resources, that includes CPU usage, disk usage, tape backup systems, performs systems backups and recovery procedures to the network infrastructure and application components. Assists in the evaluation, maintenance, installation and tasks to ensure the computer network performance meets the faculty and staff specifications. Keep current with network technologies, applicable laws and regulations.
- Provides computer support to the Knight Foundation School of Computer Sciences (KFSCIS) staff on daily operations of KFSCIS IT systems and networking. Assists in the planning, installation, monitor, repair, and upgrade on a variety of UNIX and Microsoft systems; and administration of typical services like file service, authentication, remote access, application serving, virtual machines, hosted services, databases, backups, and network routing.
- Assists in maintaining both physical and computer security systems.
- Instructs users in the use of system and networking technology through seminars, documentation, and other educational methods.
- Assists in designing, developing, implementing, and maintaining security applications in order to support the control systems and subsystems employed by the computing center. Installs/patches new versions of applications necessary for laboratory use. Programs and maintains scripts to automate administrative functions. Programs and/or integrates software for the development of research and instructional use.
- Maintains network infrastructure in full operating condition and performs emergency calls during system failure when necessary, as well as major system upgrades.
- Assists in the implementation and support of the computing center hardware and software architectures. Assists the Network Engineer Managing in advising faculty and staff on purchases of computer and related equipment.
- Assists implementing and monitoring computing center rules and policies. Provides recommendation of new and improved procedures to effectively manage the college Windows OS and UNIX infrastructure for both physical and virtual environments.
- Maintains a working knowledge of the emerging state of the art systems and networking technologies by reading journals, manufacturer literature, and other appropriate material. Attends conferences, workshops, and seminars which will be useful for skill assessment and improvement.
- Works closely with the Network Engineer Manager in maintaining a system backup infrastructure for cross-platform environment and network health monitory systems.
- Maintains Citrix XeanApp servers and Novell infrastructure using e-Directory and Microsoft AD.
- Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.
- High school diploma or GED and two (2) years of experience in the field; or technical certification or associated degree.
- Knowledge of programming languages concepts and practices, especially shell and scripting languages like PowerShell, Bash, and JavaScript.
- Experience configuring and maintaining computer hardware, components, operating systems and peripherals.
- Experience working with computer operating systems like Microsoft Windows, MacOS, and Linux/Unix.
- Experience with IT security practices and procedures.
- Knowledge of modern networking equipment.
- Staff
- $20,000 - $22,500
Begin time: 8:30 AM
End time: 12:30 PM
Pre-Employment Requirements
- Criminal Background Check
- Fingerprinting Check
Current Employee
As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.
*This posting will close at 12:00 am of the close date.
How To Apply
Prospective Employee
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.
*This posting will close at 12:00 am of the close date.
How to Claim Vet Preference
Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:
- Veterans with a VA service-connected disability
- Spouses of veterans with permanent and total service-connected disability
- Honorably discharged veterans with wartime service.
- Unmarried widow or widower of a veteran who died as a result of a service-connected disability
- A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.
If there are any questions concerning Veterans' Preference, please contact Talent Acquisition & Management by calling 305-348-2500.
For additional information on Veterans' Preference, visit http://www.floridavets.org/.
Disclosures
Clery Notice
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay Transparency
Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.