Distance Education Specialist, Administrative Assistant, Secretary
Gaston College is seeking to fill the following positions:
• Distance Education Specialist
• Administrative Assistant-Technology Services
• Secretary-Career and Technical Education
Distance Education Specialist: This position is responsible for working in collaboration with the Vice President for Academic Affairs, Instructional Technology Specialist, and the Dean-Learning Resources in the development, implementation and maintenance of the college’s distance learning and online learning programs; Maintaining the College’s Learning Management System (LMS) for distance education; Assisting in the training of users and troubleshooting problems with the LMS; Assisting in the implementation of special projects pertaining to the College’s accreditation process. Position reports to the Chief Information Officer. MINIMUM EDUCATION QUALIFICATIONS: Associate degree in business, computer technology, office administration, or related field required; Strong Microsoft Suite (Word, Excel, PowerPoint, Access) and data entry skills required. MINIMUM EXPERIENCE QUALIFICATIONS: Leadership qualities and personal characteristics necessary for working effectively with all categories of college employees and constituents; Exemplary oral and written communication skills; strong organizational skills; proficient in the use of distance learning lab and mobile videoconferencing equipment; knowledge of current research and trends in technology education with an emphasis in video conferencing and online education; Experience with learning management systems such as Blackboard, Moodle, Web CT, and Sakai required.
Administrative Assistant-Technology Services: Provide diverse administrative support to the Chief Information Officer (CIO) and the Technology Services Department, which encompasses performing multiple duties, tasks, and responsibilities and technical support to faculty, staff, students, and the organization with a focus on customer service. Will report to and assist the CTSO and the department by performing ad hoc project work and drafting procedures and other documentation. MINIMUM EDUCATION QUALIFICATIONS: Associate degree from a nationally accredited institution required; Bachelor's degree from a nationally accredited institution preferred; Demonstrated competencies through internal testing required; Previous experience with computerized information systems required. MINIMUM EXPERIENCE QUALIFICATIONS; At least three years of experience in an administrative/clerical support role required; five years' experience preferred; Advanced working knowledge of Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) required; Must be a fast, independent learner and able to work without supervision when merited; Ability to work efficiently on simultaneous projects and manage time within a fast-paced environment required; Must be a team player and work well with others, be detail oriented, a self-starter, and able to take good notes and present them in a report; Must work with the CTSO to prepare department assessment documents and budgets; Willingness to learn multiple roles and be flexible with work assignment on a daily basis; Excellent interpersonal, written, and verbal communication skills required; Ability to translate complex technical issues into simple terms; when providing telephone support, must be able to understand end users' descriptions of their computer problems in order to correctly troubleshoot them.
Secretary-Career and Technical Education: Perform a variety of administrative support services for the Career and Technical Education (CTE) Division. Assist with registration and student advisement; provide information about divisional programs; serve as a contact person in the divisional office; assist students, faculty members, and visitors. MINIMUM EDUCATION QUALIFICATIONS: High school diploma or GED/HSE plus two years’ clerical experience OR associate degree in office administration, office systems technology, secretarial science, or related field from a nationally accredited institution required; Associate degree from a nationally accredited institution preferred; Career Readiness Certificate (CRC) preferred. MINIMUM EXPERIENCE QUALIFICATIONS: Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) required; Working knowledge of operating standard office equipment and related tools and technology required; Excellent interpersonal, written, and verbal communication skills required; Strong organization skills and demonstrated ability to handle multiple tasks in a fast-paced environment required; Demonstrated competencies through internal testing required; Experience in an educational environment preferred.