Night Auditor

WellBorn Management - Night Auditor Job Description - $9 - 10 / Hour

WellBorn Management owns and manages numerous hotel properties that offer its employees great training, development opportunities, and a long-term home-base for those who like to work hard for a quality organization. In return for your hard work we offer a competitive benefits package which can be tailored to your needs. We are looking for a dedicated, professional Night Auditor looking for a rewarding opportunity.

Night Auditor Job Overview

Night Auditors perform the overnight responsibilities of the hotel reception – delivering exceptional experiences for our guests.  Additionally, Night Auditors balance the hotels daily business, record end of day transactions, and roll the hotel systems into the new business day.  Night Auditors contribute to the overall safety and security of the hotel by following safety rules and coordinating guests and staff in overnight emergency situations.

Primary Responsibilities

Post, report, and balance the daily transactions and payments of the hotel’s lodging operation and the other various outlets of the hotel for end-of-day reporting.

Perform the required End of Day routines on the applicable hotel systems.

Attend to guest registration, room assignments, and special requests.

Take, modify, and update room reservations.

Accurately record and process guest charges, credits, and payments.

Assist and respond to all guest inquires in person, phone, or email as appropriate.

Deliver the Brand and Company promises.

Qualifications

Must have a professional, warm, and approachable disposition.

Fluently read, write, and speak English.

Demonstrated ability to remain level-headed in hectic and tense situations.

Ability to complete tasks accurately and on time while working alone with little to no direct supervision.

No supervisory responsibilities required for this job.

Work Environment

This job operates in a professional hotel environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Frequent physical movement within the front office area of the hotel.  Occasionally position oneself to stock supplies and attend to equipment located in lower cabinets and server rooms.  Occasionally move or transport guest luggage or packages up to 50 lbs.   Maintain a stationary position for extended periods of time at assigned workstation.

Mental Demands

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must have mathematical ability to identify and correct accounting errors.  Mental alertness with the ability to manage stress during hectic and tense situations. 

Required Education & Experience:

High school diploma or equivalent, college education a plus.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits:

We offer competitive salaries, bonuses, and benefits.

We are small enough to be like family…and large enough to be the support you need in what can be a challenging position!

We have multiple hotels that offer endless advancement and professional development opportunities.

Equal Employment Opportunity:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

WellBorn Management Night Auditor Position – Apply Today!