End User Device Specialist III
North Mississippi Medical Center
Tupelo, MS
Full-time
Information Services / Technology (IT)
Posted on August 16, 2022
Customer Service:
- Provides technical assistance to NMHS employees/Departments regarding the use and capabilities of end user device software, hardware and communication equipment
- Travel to NMHS locations as required/requested
- Responsible for timely and accurate installation of purchased end user device systems, software and communication equipment
- Monitors, evaluates and makes recommendations concerning the operational effectiveness of various end user systems and communication equipment
- Assists management in administering "off-the-shelf" software
- Assists in the installation of workstation hardware/equipment and communication equipment
- Assists in planning and executing projects to ensure adherence to budget, schedule, etc.
- Communicates effectively and efficiently with team members, end users, and other NMHS staff members
- Stays abreast of changes in technology that affect end user devices, systems, software and communication equipment/systems
- Adheres to NMHS/NMMC Policies/Procedures/Guidelines
- Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues
- High School Diploma; required/Associates Degree in Computer Science or related field; preferred
- Minimum of 5 years experience in personal computers, servers, and networks; required
- Valid Mississippi Driver's Licence and approved NMHS driving record; required
- Working knowledge of installation, set-up, and modification Windows Operating Systems, end user devices and communication equipment ; required
- Strong organizational and communication (written and verbal) skills; required
- Effective interpersonal skills; required